---
title: Download User Logs
slug: rm/download-user-logs
docTags: 
createdAt: 2026-06-09T13:38:44.950Z
---

As a Blueprint administrator, you can download logs in cases where you want to diagnose technical issues or communicate relevant information with Blueprint Support.

:::hint{type="info"}
To download user logs in the Administration Portal, users must have the "View Instance Configuration" privilege in their Instance Administration role. For more information on Instance Administrator Roles, see the [Manage Instance Administrator Roles](docId:5GLYXa_hFmjWoam6L6nwK) article.
:::

To download user logs:

1. In the Administration Portal, click **System Reports** and then select the **License & Activity Reporting** tab.
   For information on how to access the Admin Portal, see [About the Administration Portal](docId\:aLbD8Z84lBz7JCfOAlGu5).
2. Click **Download Logs** in the Logging section.
3. A .zip file is downloaded locally.