---
title: Define Access and Logging In Settings
slug: rm/define-access-and-logging-in-settings
docTags: 
createdAt: 2026-06-09T13:38:44.023Z
---

In the Administration Portal, you can view and define whether your new users receive a welcome email when you create them, add custom text to that email, and define your security lockout settings.

To view and define your Access and Logging In settings:

In the Administration Portal, click **Advanced Settings** and then select **Instance Settings** in the side panel.

![](https://files.helpdocs.io/4rdnduk17o/articles/akyf1ilv5y/1590615209405/instance-settings-1.png)

For information on how to access the Admin Portal, see [About the Administration Portal](docId\:aLbD8Z84lBz7JCfOAlGu5).

![](https://files.helpdocs.io/cvxv0fr0i5/articles/9be527utfc/1691003162350/image.png)

# Password Change and Reset

- **Enable Password Recovery:** Controls an end user's ability to reset their own password (i.e., "forgot password" functionality). If enabled, users will see a "Forgot my password" link in the sign-in dialog. Enabled by default.

:::hint{type="warning"}
Outgoing mail settings and user account email addresses must be configured for this feature to work.
:::



- **Unusable Previous Passwords**: Defines the number of previous password iterations that can't be used. For example, a value of 10 will prevent a user from using one of their last 10 passwords again upon change/reset.
  - Default: 10
  - Minimum: 0 (Disabled)
  - Maximum: 100
- **Password Change Cooldown**: Defines the length of time (in hours) that must pass after a password change/reset before a user can change/reset their password again.
  - Default: 24
  - Minimum: 0 (Disabled)
  - Maximum: 999

# Password Expiration

- **Enable Password Expiration**: Controls whether user account password expiration is enabled/disabled. Enabled by default.
- **Password Expiration**: Defines the length of time (in days) that a password can be used before it must be changed.
  - Default: 90
  - Minimum: 1 (Cannot be less than "Notify Before Password Expires" value, if set)
  - Maximum: 999
- **Notify Before Password Expires**: Defines the number of days before a user's password expires when the system sends them a notification email.
  - Default: 7
  - Minimum: 0 (Disabled)
  - Maximum: 999

:::hint{type="warning"}
Outgoing mail settings and user account email addresses must be configured for this feature to work.
:::



# Account Lockout

- **Lockout Mode**: Controls whether account lockout functionality is enabled (permanent or temporary modes) or disabled.
  - Off: Feature is disabled.
  - Permanent (Default): The account must be unlocked manually by an administrator.
  - Temporary: The account is automatically unlocked after a defined length of time.
- **Lockout Threshold**: Defines the number of failed sign-ins that must occur before an account is locked out.
  - Default: 5
  - Minimum: 1
  - Maximum: 1000
- **Lockout Threshold Reset**: Defines the length of time (in minutes) before the lockout threshold is reset. Sign-in failures will reset this timer.
  - Default: 1000
  - Minimum: 1
  - Maximum: 1000
- **Temporary Lockout Duration**: Defines the length of time (in minutes) before a user account is automatically unlocked if Lockout Mode is set to Temporary.
  - Default: 30
  - Minimum: 1
  - Maximum: 1000

# Welcome Emails

- **Welcome Email for New Users**: Controls whether welcome emails are sent to new users upon account creation. Enabled by default.
- **Welcome Email Custom Text**: Defines custom text (plain text only) that can be added to the end of welcome emails.

:::hint{type="warning"}
Outgoing mail settings and user account email addresses must be configured for this feature to work.
:::